The Buzz From Readers Like You
fdk wrote about Golden Ponds Restaurant
We had Easter reservations and called to see if they would accept a restaurants.com certificate for our party of 12 (before we purchased one). The girl we spoke to said she would call us back after she talked to the owner. She didn't call back, so we called again. We spoke to the same girl and she said the owner gave the okay to use the certificate (so we bought one). A few days later, we received a call from the restaurant and a women said we could not use it. She put us on with the owner who still would not allow it, even after we told him an employee told us we could before we actually purchased it. In my opinion, the owner is greedy and doesn't have the "customer is always right" attitude. He could care less if we canceled our reservation or not. We ended up going for Easter (only because it was too late to make other arrangements), spent over $300 and the food was not even good. Never again.
dt112712 commented on 2 for $25: Sogo Japanese Steakhouse
First time here. Took kids to the Habachi room. Very loud atmosphere. Rice kernals on table. Mentioned to server who didn't do anything to clean up. Ordered a beer which came without a glass. Requested a glass but was dirty. Asked about the beef- what kind is it? Server did not know. Had to leave table to ask. Mens bathroom also not clean. Meal service-chef excellent, the best I've seen. Kids loved him. Food good quality and portion size. Our chef was done and left. Another chef across from us was loud, obnoxious and obviously intoxicated. He did Sake bomb after Sake bomb with his customers. Next he loudly says "F this, and F that” and calling one of his customers a “mother f-ing Grisly Adams”- not once, twice but three times! The other servers enjoyed this debacle. Xtremly unprofessional! We hurried up our dinner and left. When I spoke with a manager, he apologized and said they would have a staff meeting on this. He did not take down any of my contact information.
CarmenDAngelo wrote about Shogun Palace
Totally started out with an evening of Hibachi cuisine that never made it past sushi bar......A dinner became a date....business became pleasure...Desire to create a concept became a passioned interest to pursue dually...selflessly.....as one.....companionship developed from an ambiance of relaxed interaction with both master rollers jay and jason...the additional cuisine from the sushi bar other than our original order and a bottle of free flowing accompanied wine made for excellent palate tastes that provided smiles....laughter....embraces.....trust in pursuing our life path mutually.....needless to say....we never made hibachi......Donna & Carmen
wheels3468 wrote about Bob & Ruth's Vineyard Rstrnt
I kinda laughed when I read the intro to this restaurant on the opening page of metromix. I think the owner wrote it himself. I stopped in here because I know it has been around since at least the mid-eighties. So, assuming that it had survived all this time because it must be pretty good, we stopped for lunch. Service was pretty good but the place was not very busy for the staff that was working. The food was not good and the inside decor was ancient. Doesn't look like it had any renovations in decades and if it had, the contractor/ design adviser should be fired. I had to walk through the bar and into the main dining room to use the rest room. It looked a whole lot like the restaurant my step father had in the mid sixties. I would definitely not recommend this place as there are plenty better if in the Naples area.
YorkieRescue wrote about Bacco's Ristorante
Yorkshire Terrier National Rescue had our Annual Board Meeting and Awards Banquet at Bacco's September 22, 2012. Our volunteers and Board members flew in to Rochester from all over the country to attend this very special dinner. We were promised a table where we could sit together and a selection of choices from Giovanni's menu. What a great disappointment from the time we were seated until we left. The table that was provided left no space in between each chair for a person to even move, the table extended from one room into another room ending at the staircase to the men and women's restrooms. The people seated in the first room were directly in front of the air conditioner that blew directly onto the guests seated facing it. The guests in the second room had absolutely no air and it was stifling hot! The appetizers were served family style and the calamari was a frozen breaded soggy overly salted disaster. The salad was served without a hint of dressing on it, the entre's were substandard for what we were expecting from an authentic Italian cusine. The person's who ordered the Vodka ala Penne did not receive their entre until 7:30 and Giovanni's wife approached me and told me that we had to leave before 8:00. The desserts were served at 7:50 and at 7:55 Giovanni came out and told us we had to leave that they had other guests waiting for their tables at 8:00pm. At that point we still had not eaten our dessert or had our coffee nor had we received a bill for our dinners. Our guests waited outside on the sidewalk while I paid a $925.00+ bill. This restaurant is not able to handle a party of 18 people. Never in my life have I been treated so rudely or shoved out of a restaurant with such a greedy motive.
lalathom20 wrote about Tavern 58
We went on date night and were disappointed with the portion size and lack of flavor in the entree's. Maybe it was our selections but between the fish and the beef we were not thrilled. The best part of the meal was the Crab Dip Appetizer. We will not be back :( We actually had to eat again later because the portions were small, and no we are not overeaters, just wanted a the meal we paid for to be filling.
lalathom20 wrote about Dinosaur Bar-B-Que
I have been frequenting the Dino for years now. I have never had a bad experience. The staff is always working hard and getting the job done! Food is great and I discover something new every time. The beer selection is great and ever changing with the seasons. The BEST WINGS EVER!!! It can get loud and crowed, but the energy of that rockin vibe is contagious! Servers and barstaff are movin, food never takes long, even when the place is slammed! If you are town for one day or a lifetime you should experience Dinosaur BBQ!
alexrodriguez293 wrote about K C Tea & Noodles Inc.
This bar hires terrible dee jays who only favor their own friends and make the rest of the clients unwelcome. i will never go back here for karaoke and tell everyone i know never to waste their time and money. the sound was off, the singers were obnoxiously loud, the order people sang in was random and not at all fair. it was a nightmare..just terrible
On the basis of a great first time experience, we chose this as a second as a destination for our anniversary dinner and made a reservation. We arrived there on Wednesday evening and immediately had issues with the server. I have worked in the restaurant industry as a server for 4 yrs throughout college and have been to many restaurants and this was the worst service experience I have had. My girlfriend and I waited for approx. 5-10min before being greeted. Once we were greeted, our server (an older blonde woman)took our drink order (I ordered a chocolate martini - which I had the first time I came there) and she told me they did not make that (?). So I took a second look at the menu while she went to put in my girl's order. I then ordered a glass of wine once the she came back at which point she also took our food order. Our food came out about 5-10 min later which was great (kudos to the kitchen staff and food runner). She forgot about my drink so I politely reminded her 5 min into eating dinner. I then had to prompt her server assistant 5 min later at which point the assistant brought it out. There was a gnat swimming in the wine which freaked out my girlfriend and thanks to her because I would not have noticed it. I then politely prompted the server assistant and told her that the wine had a insect in it. We then waited another 5 min for another glass at which point I had to prompt our server that we were still waiting. By this point, I was kind of numb of to the experience and could not believe what was going on. On the bright side, the food was amazing and made the night worthwhile.
NicoleJohnson wrote about Small World Bakery
I can only comment on two areas of this business: customer service and vegan cake. I give both of these areas a big thumbs down. I needed a vegan cake for an event. It was very difficult to get a hold of people by phone and/or email. Once I was finally in touch via email, they sent me the wrong info. Once that was cleared up, I never received confirmation of when were to pick up the cake. Then I had to call and call before I knew how to pick up the cake. I picked it up at the Rochester Public Market, which was convenient since I was going there anyway. Still, I found that an undesirable pickup spot, since that means someone who wasn't planning to go to a very crowded, limited parking market would have to trek all the way there. The cake was more than twice as much as a vegan cake I previously bought at another bakery. I could not use that bakery, as they were away on vacation the week of my event. The frosting was chalky and grainy. I was told I was getting yellow cake, and ended up with carrot cake for some reason. The cake itself was chewy and too moist. I have tasted- and baked myself- much much better vegan cake. I will not use this bakery ever again, and will ensure my friends and family know about it. Please try the other goods that Small World has to offer, since I have not yet tried them myself! For all I know, their breads, pastries, etc are awesome. All I can say is I will not ever buy anything from them again.
MichaelDarker_1 wrote about Pizza Stop
Title says it all. Having just written two reviews on two different restaurant experiences, I had to write one positive one on my favorite Pizza in Rochester (Im bored this Saturday morning so why not write reviews about food??). In fact, the only reason I'll ever eat another pizza is because this place closes early and I won't lie, I hate that! Its a pleasure for me to have found a place that I am completely satisfied with their food and service every time. The owner is a Gentleman, and will take time to chat with you the history of this restaurant which its roots at no surprise traces back to NYC-where the pizza gods have ruled yet no longer isolated there, I urge you to take yourselves over to State Street and have this beautiful heavenly pizza pie before you! Its what pizza is supposed to taste like.
JoyVandling wrote about Aladdin's Natural Eatery
SERIOUSLY AVOID THE MONROE AVE LOCATION… SERIOUSLY AVOID THE MONROE AVE LOCATION!! I HAVE DISCOVERED A WAITRESS COMMITTING FRAUD AS WELL AS BEING VERBALLY ABUSIVE IN FRONT OF THE OWNER, WHO APPARENTLY DID NOTING!! I have been a regular there and always liked the food, but after having had VERY BAD service I gave the waitress only a 10% tip on a credit card. She CHANGED the tip to a 15% tip and more that what I gave her was taken out of my account!!! After I verified that she had altered the bill, I realized that this has happened several times, and I had just assumed I wrote the wrong total in my checking account. I spoke with the owner and he stated he would talk to her. The next time I went there, in front of the owner, the woman started SCREAMING at me non-stop despite the owner's attempts to stop her. I had to leave the restaurant as she would not stop screaming at me and I could not possible eat my dinner. The owner again stated he would "take care of it." I had to return 15 minutes later to look for my keys and the woman was STILL WORKING THERE!! I have spoken with several friends of mine who are waitresses who stated anywhere else the waitress would (and should) have been fired immediately. I do not know what the owner's idea was of "taking care of the situation" was, but apparently not much. Although the food is good, I would recommend NOT patronizing this location, given both the continued FRAUD as well as the verbal abuse that was tolerated by the owner.
tubbytee wrote about Sol Burrito Inc
I purchased a burrito for takeout and when i returned to my office to eat it the filling started to drip out of the bottom and onto my pants. This "wet" burrito was poorly wrapped with one undersized sheet of foil. my appetite ruined by my burrito stained clothing, i returned the burrito to Sol Burrito for a refund where the cook or owner agreed to give me back my money as long as i never returned. no apology from him but suggestions from his staff on how to properly eat a burrito. my name is alan tamayo and i know how to eat a burrito but I will be happy to never order or eat food from Sol Burrito again and advise others to do the same.